HappySignals
Who are HappySignals?
The HappySignals IT Experience Management Platform helps enable IT leaders to make human-centric decisions by understanding how employees experience IT. By translating emotions into data, they can help IT prioritize issues and changes that reduce experience frustration, boost productivity, and enhance the workplace experience.
The solution enables experience insights to help make data-driven decisions to improve across different IT areas including:
- Ticket-based Services
- Overall IT Experience
- Enterprise Applications
- Laptops and Computers
- Mobile Devices
- Collaboration with IT
- Office Environment
- Remote Work
- Service Portal.
How do we use HappySignals?
As the leading supplier of XLA consultancy and implementation, XLABS partner with the best experience technologies to help our customer reduce experience friction across their products and services. HappySignals provides our customers with experience data (X-Data) to help understand how their employees/customers feel about the IT they provide.
The HappySignals platform is an excellent method of collecting X-Data (sentiment data) in real-time and with our help, our customers use HappySignals as part of an their overall experience management structure forming a key part of our XLA Stack. By doing this, we enable customers to gain insights into not just what people feel but why they feel the way they do enabling them to make the right experience imporoivements to achieve their ambitions.
Can I purchase HappySignals from XLABS Global?
Yes, as a key partner of HappySignals, XLABS are able to offer the best prices for the HappySignals platform and support the installation and adoption. We can also help you use this as part of a wider experience management and XLA programme.
We already have HappySignals, can you still help us?
Yes, absolutely. We work with many HappySignals customers to apply our XLA Frameworks and Products to enable them to gain deeper understanding of experience and turn sentiment data into actionable insights either as a project or part of our XMO as a Service.
For HappySignals pricing, business case support and overall experience management and XLA adoption please contact us below.