Book a Private Webinar
A key component to unlocking IT success and ensuring great employee experience is the creation, management and implementation of XLAs (Experience Level Agreements) to underpin improvement in employee experience. XLABS have put together a popular webinar on the very subject.
An engaging and interactive webinar focused on Experience Management and XLAs delivered by a hands-on practitioner, we will cover the experience standards, experience frameworks and a practical guide to implementing XLAs that has been built by years of experience. Attendees will learn the answers to the following four key questions:
- What is experience and what is the experience economy?
- Why is experience important?
- How can I measure experience meeting the standards?
- How do I implement experience management?
We will finish with an interactive Q&A to ensure everybody has their questions answered. Submit your details below to book a private webinar for your team.