Nexthink
Nexthink is an industry-leading management software that provides high-quality analytics, hosting, and support benefits at an enterprise level with special emphasis on improving the Digital Employee Experience (DEX). The software is excellent to increase the satisfaction and productivity of the employees, thereby improving the functionality of the company as a whole.
XLABS partnered with Nexthink to enable our customers to see more, do more and delight more. Our core belief is that delivering a positive workplace and service experience means happy and effective employees. It means engaged employees and it means productive employees. Engaged and productive employees lead to high customer satisfaction, improved competitive advantage, and greater revenues and profits.
Why Choose Nexthink?
IT-related issues are the biggest obstacle to employee engagement and putting employee experience first means transforming the IT experience of your employees & your business. Through a unique combination of real-time analytics, automation, and employee feedback across all endpoints, Nexthink enables our customers to be more proactive, flexible, and agile. It is a global leader in digital experience management through which we allow our customers to create highly productive digital workplaces for their employees by delivering an optimal experience.
Nexthink And XLABS – The Partnership
With a heritage in technology and consulting, XLABS was established to enable clients to improve the digital experience of their employees and customers. Our vision of using Nexthink to advance Experience Level Agreements across organisations is enabling lower incidents, improved productivity, and reduced cost which in turn is driving improved employee experience and happier customers.
Our services include:
- Nexthink demos and ‘proof of value’
- Nexthink procurement services
- Nexthink value assessments
- Nexthink design consultancy
- Nexthink implementation and advisory services
- Nexthink support and managed services
Key Features of Nexthink
Nexthink is a leading DEX management software with the following key features that can significantly improve a company’s productivity:
- Address digital employee experience with operational insight
- Engage with the users and measure their sentiment
- Manage trending data and other information through the dashboard
- Spread across 11 countries, strategically placed with the aim to solve global IT problems
- With over 700+ ‘Nexthinkers’, the family is growing at a significant rate, showing excellent promise and quality
- Quick troubleshooting
- Organised content library containing reports, queries, and remedies.
- Remediate the issues faced by the users automatically.
- Diverse, multicultural, and well-travelled, Nexthink's mission is to delight all people
- Integrate Nexthink insights with various platforms
- An online user community for sharing content
Interested in Nexthink?
Submit your details below to discuss how XLABS Global can support your implementation and management of Nexthink.