XLABS Global TV

XLABS Global TV is the home of all things Experience Management and XLAs! We aim to answer your questions and provide information on how you can measure and gain business benefit from XLAs.

Hear from XLABS Global CEO and Founder, Neil Keating, an in-depth introduction of the Experience Management Centre (EMC) from a customer's perspective. Discover what customers can see as part of an organization where XLAs are being implemented.
How to Manage Experience with XLABS' EMC Solution - The Customer View
XLABS' Experience Management Centre (EMC) is a powerful experience management (XM) tool, allowing you and your organization to understand what and why your employees/customers are feeling about your services. Hear from CEO and Founder, Neil Keating, a guided tour of EMC functionality designed especially for the XM practitioners whose job it is to monitor and manage experience - the Experience Management Office (XMO).
How to Manage Experience with XLABS' EMC Platform - The XMO View
Hear from XLABS Global CEO and Founder, Neil Keating, an in-depth introduction of the Experience Management Centre (EMC) from a manager's perspective. See how managers can view experience within their organization at a glance and what they can do on a modular level using our EMC.
How to Manage Experience with XLABS' EMC Platform - The Management View
In this first of four demos, discover XLABS Global's Experience Management Centre (EMC). Hear how it enables an organization, experience management practitioners and customers an overview of experience and where trends are leading.
How to Manage Experience with XLABS' EMC Solution - Overview
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