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SUMMARY:Experience Management and XLA® Foundation
DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n	\n\n\n	\n		\n\n			Register your place
URL:https://xlabsglobal.com/training/experience-management-and-xla-foundation-14/
CATEGORIES:Experience Management and XLA® Foundation
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SUMMARY:Experience Management and XLA® Practitioner
DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n	\n\n\n	\n		\n\n			Register your place
URL:https://xlabsglobal.com/training/experience-management-and-xla-practitioner-2/
CATEGORIES:Experience Management and XLA® Practitioner
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