BEGIN:VCALENDAR VERSION:2.0 PRODID:-//XLABS® Global - ECPv6.16.3//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:XLABS® Global X-ORIGINAL-URL:https://xlabsglobal.com X-WR-CALDESC:Events for XLABS® Global REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20230326T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20231029T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/London:20250813T093000 DTEND;TZID=Europe/London:20250814T163000 DTSTAMP:20260617T010029 CREATED:20250523T122543Z LAST-MODIFIED:20250523T122543Z UID:10000112-1755077400-1755189000@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-practitioner-3/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250721T093000 DTEND;TZID=Europe/London:20250722T163000 DTSTAMP:20260617T010029 CREATED:20250523T105509Z LAST-MODIFIED:20250523T124304Z UID:10000110-1753090200-1753201800@xlabsglobal.com SUMMARY:Foundation of XM and XLA® DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/foundation-of-xm-and-xla/ CATEGORIES:Foundation of XM and XLA® ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250714T093000 DTEND;TZID=Europe/London:20250716T163000 DTSTAMP:20260617T010029 CREATED:20250523T102214Z LAST-MODIFIED:20250523T102214Z UID:10000107-1752485400-1752683400@xlabsglobal.com SUMMARY:Experience Foundation DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-foundation-8/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250623T093000 DTEND;TZID=Europe/London:20250624T163000 DTSTAMP:20260617T010029 CREATED:20250502T084529Z LAST-MODIFIED:20250523T122857Z UID:10000106-1750671000-1750782600@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-practitioner-5/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250616T093000 DTEND;TZID=Europe/London:20250618T163000 DTSTAMP:20260617T010029 CREATED:20250220T142323Z LAST-MODIFIED:20250523T100931Z UID:10000097-1750066200-1750264200@xlabsglobal.com SUMMARY:Experience Foundation DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-foundation-7/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250512T093000 DTEND;TZID=Europe/London:20250514T163000 DTSTAMP:20260617T010029 CREATED:20250220T142026Z LAST-MODIFIED:20250502T084730Z UID:10000096-1747042200-1747240200@xlabsglobal.com SUMMARY:Experience Foundation DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-foundation-5/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250428T093000 DTEND;TZID=Europe/London:20250430T163000 DTSTAMP:20260617T010029 CREATED:20250205T095710Z LAST-MODIFIED:20250324T154743Z UID:10000090-1745832600-1746030600@xlabsglobal.com SUMMARY:Experience Foundation DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-foundation-6/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250326T093000 DTEND;TZID=Europe/London:20250327T163000 DTSTAMP:20260617T010029 CREATED:20250205T101456Z LAST-MODIFIED:20250205T101456Z UID:10000091-1742981400-1743093000@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-practitioner-4/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250218T093000 DTEND;TZID=Europe/London:20250220T163000 DTSTAMP:20260617T010029 CREATED:20250205T095303Z LAST-MODIFIED:20250205T095303Z UID:10000089-1739871000-1740069000@xlabsglobal.com SUMMARY:Experience Foundation DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-foundation-3/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20241128T093000 DTEND;TZID=Europe/London:20241129T163000 DTSTAMP:20260617T010029 CREATED:20240816T135255Z LAST-MODIFIED:20240816T135255Z UID:10000068-1732786200-1732897800@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-practitioner-2/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/BH-XLABS-Event-Icon.png ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20241125T093000 DTEND;TZID=Europe/London:20241127T163000 DTSTAMP:20260617T010029 CREATED:20240816T135113Z LAST-MODIFIED:20240816T135113Z UID:10000067-1732527000-1732725000@xlabsglobal.com SUMMARY:Experience Foundation DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-foundation-2/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/BH-XLABS-Event-Icon.png ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20241017T093000 DTEND;TZID=Europe/London:20241018T163000 DTSTAMP:20260617T010029 CREATED:20240816T102934Z LAST-MODIFIED:20240816T102934Z UID:10000062-1729157400-1729269000@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-practitioner/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/BH-XLABS-Event-Icon.png ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20241014T093000 DTEND;TZID=Europe/London:20241016T163000 DTSTAMP:20260617T010029 CREATED:20240816T100644Z LAST-MODIFIED:20240816T100644Z UID:10000061-1728898200-1729096200@xlabsglobal.com SUMMARY:Experience Foundation DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n\nAn overview of the XLA Design Methodology\nDifferent types of XLAs\nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n\nExperience Now Review\nExperience Ambition Creation\nGathering X-Data (Experience Data)\nBuilding Underpinning Data (O and T Data)\nScoring and Weighting the Measures\nThe Experience Reference Matrix (XRM™) - how the data points come together\nAn overview of the Experience Management Office (XMO)\nXMO Mission and Scope\nDetailing Roles and Competencies\nExperience Management Governance\nXMO Design\n\n\n\nAccreditor: APMG \nCost: £1\,295\, includes exam - worth £345. \n\n \n\n\n \n \n\n Register your place URL:https://xlabsglobal.com/training/experience-foundation/ CATEGORIES:Experience Foundation ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/BH-XLABS-Event-Icon.png ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk END:VEVENT END:VCALENDAR