BEGIN:VCALENDAR VERSION:2.0 PRODID:-//XLABS® Global - ECPv6.15.17.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:XLABS® Global X-ORIGINAL-URL:https://xlabsglobal.com X-WR-CALDESC:Events for XLABS® Global REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/London BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20230326T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20231029T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20240331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20241027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20250330T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20251026T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0000 TZOFFSETTO:+0100 TZNAME:BST DTSTART:20260329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT DTSTART:20261025T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/London:20250813T093000 DTEND;TZID=Europe/London:20250814T163000 DTSTAMP:20260430T221840 CREATED:20250523T122543Z LAST-MODIFIED:20250523T122543Z UID:10000112-1755077400-1755189000@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n \nAn overview of the XLA Design Methodology\n \nDifferent types of XLAs\n \nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n \nExperience Now Review\n \nExperience Ambition Creation\n \nGathering X-Data (Experience Data)\n \nBuilding Underpinning Data (O and T Data)\n \nScoring and Weighting the Measures\n \nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\n \nAn overview of the Experience Management Office (XMO)\n \nXMO Mission and Scope\n \nDetailing Roles and Competencies\n \nExperience Management Governance\n \nXMO Design\n\n\n \n\n\n \n \n\n \n Save your Place URL:https://xlabsglobal.com/training/experience-practitioner-3/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250623T093000 DTEND;TZID=Europe/London:20250624T163000 DTSTAMP:20260430T221840 CREATED:20250502T084529Z LAST-MODIFIED:20250523T122857Z UID:10000106-1750671000-1750782600@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n \nAn overview of the XLA Design Methodology\n \nDifferent types of XLAs\n \nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n \nExperience Now Review\n \nExperience Ambition Creation\n \nGathering X-Data (Experience Data)\n \nBuilding Underpinning Data (O and T Data)\n \nScoring and Weighting the Measures\n \nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\n \nAn overview of the Experience Management Office (XMO)\n \nXMO Mission and Scope\n \nDetailing Roles and Competencies\n \nExperience Management Governance\n \nXMO Design\n\n\n \n\n\n \n \n\n \n Save your Place URL:https://xlabsglobal.com/training/experience-practitioner-5/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20250326T093000 DTEND;TZID=Europe/London:20250327T163000 DTSTAMP:20260430T221840 CREATED:20250205T101456Z LAST-MODIFIED:20250205T101456Z UID:10000091-1742981400-1743093000@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n \nAn overview of the XLA Design Methodology\n \nDifferent types of XLAs\n \nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n \nExperience Now Review\n \nExperience Ambition Creation\n \nGathering X-Data (Experience Data)\n \nBuilding Underpinning Data (O and T Data)\n \nScoring and Weighting the Measures\n \nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\n \nAn overview of the Experience Management Office (XMO)\n \nXMO Mission and Scope\n \nDetailing Roles and Competencies\n \nExperience Management Governance\n \nXMO Design\n\n\n \n\n\n \n \n\n \n Save your Place URL:https://xlabsglobal.com/training/experience-practitioner-4/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/XLABS-event-icon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20241128T093000 DTEND;TZID=Europe/London:20241129T163000 DTSTAMP:20260430T221840 CREATED:20240816T135255Z LAST-MODIFIED:20240816T135255Z UID:10000068-1732786200-1732897800@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n \nAn overview of the XLA Design Methodology\n \nDifferent types of XLAs\n \nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n \nExperience Now Review\n \nExperience Ambition Creation\n \nGathering X-Data (Experience Data)\n \nBuilding Underpinning Data (O and T Data)\n \nScoring and Weighting the Measures\n \nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\n \nAn overview of the Experience Management Office (XMO)\n \nXMO Mission and Scope\n \nDetailing Roles and Competencies\n \nExperience Management Governance\n \nXMO Design\n\n\n \n\n\n \n \n\n \n Save your Place URL:https://xlabsglobal.com/training/experience-practitioner-2/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/BH-XLABS-Event-Icon.png ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/London:20241017T093000 DTEND;TZID=Europe/London:20241018T163000 DTSTAMP:20260430T221840 CREATED:20240816T102934Z LAST-MODIFIED:20240816T102934Z UID:10000062-1729157400-1729269000@xlabsglobal.com SUMMARY:Experience Practitioner DESCRIPTION:Experience Practitioner builds upon learning from Experience Foundation and provides attendees with the practical knowledge required to design\, implement and manage XLAs within their organisation. \nOverview: \n \nAn overview of the XLA Design Methodology\n \nDifferent types of XLAs\n \nApplying the six-step XLA Design Methodology\, with practical exercises at each step:\n \nExperience Now Review\n \nExperience Ambition Creation\n \nGathering X-Data (Experience Data)\n \nBuilding Underpinning Data (O and T Data)\n \nScoring and Weighting the Measures\n \nThe Experience Reference Matrix (XRM™) - how the data points come together\n\n\n \nAn overview of the Experience Management Office (XMO)\n \nXMO Mission and Scope\n \nDetailing Roles and Competencies\n \nExperience Management Governance\n \nXMO Design\n\n\n \n\n\n \n \n\n \n Save your Place URL:https://xlabsglobal.com/training/experience-practitioner/ CATEGORIES:Experience Practitioner ATTACH;FMTTYPE=image/png:https://xlabsglobal.com/wp-content/uploads/BH-XLABS-Event-Icon.png ORGANIZER;CN="Bright Horse":MAILTO:info@brighthorse.co.uk END:VEVENT END:VCALENDAR